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Businiess name:
Panera Bread
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Review by:
citysearch c.
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Review content:
It's great that Panera provides free Wifi. But with that comes the myriad of opportunistic laptop users who may or may not buy a coffee, then hog the electrical outlets all day. What infuriated me is that I was a willing, a VERY willing customer, ready to actually patronize Panera and give them business. After buying a coffee, doing other work and waiting patiently for an hour for a free outlet (all the while seeing many wannabe actors, writers and other riffraff merely monopolizing the outlets without buying anything from Panera), I saw someone leave and jumped at the chance. I started to set up camp, plugged in my computer, and made may way to the counter. I was then RUDELY reprimanded by what I assume to be the manager that I couldn't set up my computer at my chosen table because my computer wire was running along the way of traffic. I understand that, but what about POLITENESS? What about helping the customer (especially one who is actually buying items?) What about all of the other wires that were crossing walkways that this manager conveniently overlooked?
Cons: Rude management, all laptop lackey customers
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