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Businiess name:
Bj's Restaurant & Brewhouse
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Review by:
citysearch c.
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Review content:
We waited over one hour to be seated when we were quoted 45 minutes. We did not hear an apology or receive any sort of sympathy for this host's mistake. The host was extremely unfriendly as he did not smile or speak to us as if we were customers. He definitely needs some retraining on his job. The host is the FIRST impression of your restaurant. And if you think that this host will provide a good impression, then think again. This experience ruined our meal and you lost me as a customer.
Pros: Apologetic Server
Cons: Imcompetent Host
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