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Businiess name:
New Image Studio
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Review by:
citysearch c.
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Review content:
I was just alerted that this e-mail was posted about our company. I feel that I have to jump in and present the other side (theirs always another) of this story. I did send an e-mail summarizing my thoughts and what I thought was a fair solution to this. The only thing it doesn't say is that we coached this client in all ways on how to get a superior product...it is for this service, the multiple visits, phone calls and e-mails, and just the total time spent that we charged the fee that we did.Please read the reply from New Image Studio and you can be the judge of this..
Jess and Nick,
Back in the saddle here...So I thought about your job that we started for you....here is where we are. We have had two face to face meetings, we have also brought your images in and categorized them to begin the work that you have asked for. We also have several back and forth e-mails between us and several phone calls. To date we have spent about two hours (total) getting ready to take this on...how bout we charge you for the time spent and we just knock it of the final price of that album that you say want to eventually do.
My hourly rate (with camera in hand) is around $200...but this is what I would consider soft work, or $75 hourly rate....I know times are tough (for all of us) but we have spent our time in good faith with and for you......How bout $100 for those two hours.
I will be out of the office tomorrow till after 2, but can be reached then to discuss or get your stuff ready for you.
Hope you can understand where I am coming from here. tom edwards
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