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Businiess name:
Le Baron Cleaners & Launderers
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Review by:
citysearch c.
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Review content:
If only I would have seen the previous review before I brought my garments to Le Baron, I could have been spared the EXACT SAME EXPERIENCE! But unfortunately, I didn't, so....
Two months ago I brought in a couple of sweaters and 3 pairs of dress slacks for dry cleaning. The sweaters came back dirty, but unharmed. The story could have ended there with just an exceptionally lousy dry-cleaning experience. But it didn't. The pants - the pants all came back with the same stain/marking across the legs. Like some type of dry-cleaning fluid was spilled onto them or they were pressed too long... I'm not exactly sure. Le Baron took them back for re-cleaning. When I went to pick them up, the infamous ""Ajay"" was there to meet me. It seems all 3 pants were ruined. That we agreed on. Unfortunately, true to the story before me, Le Baron refused to take responsibility. Same thing: ""Defective."" ARE YOU KIDDING ME?? These were THREE different pairs of pants, two of them different colors bought at different times; all from a reputable store. If it was a single pair of pants.. maybe... but THREE.. with identical markings??? Furthermore, Ajay insisted on sending the garments out to a ""Third Party Review Board."" Except that ""Review Board"" is someone he pays ""dues"" to each month to issue ""reports"" in situations exactly like this. He was supposed to get back to me a MONTH ago! Nothing.
I'm a Single Parent and those slacks were the only pants I bought myself in the last six months! To have a Dry Cleaner RUIN them - with NO accountability and NO reimbursement is absolutely unethical and beyond disappointing.
I would NOT go here. It's a crap shoot. And if something happens you have no recourse. Where there's smoke, there's fire. And it seems there's quite a bit of smoke around Le Baron.
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