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Businiess name:
Your Dekalb Farmers Market
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Review by:
citysearch c.
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Review content:
I went to the YDFM on Friday to return a sour Key Lime Pie I bought on Tuesday. I forgot the receipt. I was told regardless of that it was more than 2 days. I've had over 20-30 of these, 1st bad pie. I have been shopping here over 20 years, when they were at Emory in the little store. The clerk was rude, would not give me Manager's Mike complete name, put her hand over her name so I couldn't tell the radio station what person was giving me a hard time. Security was called because I asked for an exchange for half a cake instead of another bad pie. 4 bakery women came out, took the pie in the back, said the Mgr. ate some of the pie I bought there and that it was fine, I told them it wasn't. I was told to fill out the form. I finally did. Got ready to leave and was told Mike wanted to speak with me. He said he tasted the pie it was fine and that they will not do anything to please me regardless of the years I have been there. I told him I would tell the owner when he calls me, he said ok. I told him I had also told radio about it. He told me not to come back to the store again if I'm going to threaten them; I told him that I am an American and that I have not done anything wrong and that I can shop anywhere I want to as long as I am not doing anything wrong. Which I wasn't. I walked off, went to pay for my seafood and I had the bad pie with me which they wouldn't take and they tried to charge me for this bad pie. I had to go back and get the cust. svc. lady (the rude one) to tell him that I bought it in with me. He did apologize. Now, I have spent over $500 a month there especially in the summer, and I have told a lot of new people to the area to come to the market and bragged on it and it's history. Never Again! The owner is supposed to call me next week. I'm having a radio conf. here in Atlanta tomorrow and I'm going to let them know the rest of the story. I am totally saddened by this. I even stood up for them when the war started in 1991 & it was boycotted.
Pros: There aren't any anymore, over 20 years and I got treated like I didn't matter as a customer!!!
Cons: They don't like black females customers who speak up for themselves about cust. svc. and ask the right questions.
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