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Businiess name:
Your Dekalb Farmers Market
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Review by:
citysearch c.
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Review content:
DeKalb Farmers Market = Customer NO (0) Service. No one will talk to anyone who wishes to complain, ask questions about products, need info. Unable to reach management. Market must be run by the cashiers and floor staff.
Buford Highway Farmer'...s Market (cheaper) , H Mart, etc. much better and they actually have active customer service personnel who try to help. Buford Highway FM has a person stationed in product dept to answer questions and provide customer service.
My main complaint is that the packaged food, deli food, refrigerated etc. starting to take on ""extra taste/flavor"" of entire Market - just like when it was at its old location on Medlock. Bought some graham crackers - had to throw away due to nasty Market taste. Perhaps a thorough cleaning and sterilizing of the store would help. Tried several times to talk to someone, left comment cards. No one ever responds and I mean ever!
This has gone on for about 1-1/2 years. So time to move on.
I work at a high end gourmet cookware store and have heard this same scenario from many customers and co-workers. I recommend Buford Highway FM and H Mart, regular grocery stores, Whole Foods and Fresh Market, but NOT DeKalb FM.
Time to shop elsewhere like the Buford Highway Farmer's Market. They are cheaper and are always willing to listen and improve.
Former loyal customer of over 25 years. I know they will say too bad so sad, because they do not care.
Cons: No customer service.
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