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Businiess name:
P F Chang's China Bistro
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Review by:
citysearch c.
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Review content:
My husband and I had a terrible experience at this restaurant tonight. We arrived at the restaurant with our 1 year old daughter around 6:20pm and by almost 8pm, we still did not have a table despite being told when we arrived that we would have a 35-45 minute wait and being told several other times that it would just be 10 or 15 more minutes. Many people were eating a the bar, but they don't exactly have children's seat for the bar, so we just had to take turns holding her while feeding her food we had brought, without eating ourselves. We would have appreciated honesty on the part of the manager who told gave us the initial wait time so we could make the proper decision. We ended up leaving around 8pm when they still couldn't give us any reasonable estimate of when we might sit down. We complained to the manager, but he just laughed at us and gave us an insincere ""Sorry."" We will never go back. The food is not worth the hassle.
Cons: Don't know how to handle Sat night crowds, poor management
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