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Businiess name:
Fechtel, Scot, Md - Foothills Neurology
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Review by:
citysearch c.
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Review content:
I have to say that dr hetrick, his pa, and the nd dr visser were all wonderful. I have been a migraine sufferer for many years and the treatment plan they proposed was medication mixed with natural therapy, which I was very excited about. This is where the trouble starts. One of the medications they provided me required a prior auth, the office staff refused to submit it to my insurance. Said i could do it myself. I am in the medical feild and have a little bit of knowledge about prior auths, it requires a doctors signature to be obtained. I even tried calling my carrier, they thought i was kidding when i told them the prescribing office refused. So, ok i am left with the option to not get medication, pay $100 for medication, or fight with office. Great. Thats not the end of the office staffs behavior though. For the procedure the nd wanted to do i was asked to call my insurance and verify coverage. I did, and they wanted a prior auth submitted. When I told the foothills neuro staff that, they said they don't submit prior auth form for that either. I went as far as filling out the form and asking if they could get the doctors signature on it for me, and i was told no. I work for a doctors office and none of the ma's have ever heard of this kind of patient treatment. Most of their job is getting refferals and prior auths.
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