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Businiess name:
Mellow Mushroom
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Review by:
citysearch c.
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Review content:
Ask for a different waitress if you get Sonia as your waiter. She has no customer service skills and when she screws up she can't just own up to it and give an sympathic I'm sorry. Upon delivering the wrong order to our table after waiting almost 35 minutes, we kindly made her aware of her error and asked her to bring out the right order. She proceeded to yank the pizza from our table and took it back to the kitchen screamed ""this one it going in the trash!"" and tossed the tin tray onto the counter as hard as possible. We sat at the back of the restaurant right next to the kitchen. Upon addressing her behavior personally she started to argue and give a pathedic ""I'm sorry"" which she vocalized very sarcastically. We asked for the manager who bribed us with a $5.00 coupon and proceeded to tell us that Sonia is a ""General Manager"". Upon leaving the restaurant one of the waiters made the comment ""I'll put your face into a pepporni pizza the next time"". The wait staff sucks at this place. Beware! God forbid that you put in an order and have something completely different delivered to your table! We were having a great time talking and hanging out and now I'm back at work fuming about how we were treated and vow NEVER to go back to that location again!!!!
Pros: The Pizza was fantastic
Cons: The wait staff have horrible customerr service skills.
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