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Businiess name:
Mellow Mushroom
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Review by:
citysearch c.
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Review content:
I am not a person who would usually sit down and write a review.
My family and I ate there every Friday night and would normally do pick up during the week.
I have however, had to stop eating at my favorite neighborhood spot. Because of SEVERAL instances, I find the manager Amber RUDE and DIFFICULT!
The restaurant itself is small and they have limited staff so my run-ins were quite constant and frequent. I do not understand how the owner of this place could put such a rude woman in charge of his business.
1) Was calling on a week night around 8:45 for a pick up and Amber answered the phone and hung up on me....I thought I lost reception so I called back same thing happened...called again and again I was hung up on. Finally I called back one last time and asked to speak to the manager she told me she was the manager and it was now 9pm and they were closed and hung up on me AGAIN!
2) Again, I said my family and I use to love going to Mellow for a family dinner on Friday's, On SEVERAL occasions when we unfortunately got Amber as our server she was spilled water over our table (excusable accidents happen) but never apologized or offered to bring us a rag to clean it up with. Neglected our table while she was flirting with the cooks in the back or to her friends at the front counter....came in from smoking cigarettes on the patio without washing her hands which is gross...she has also dropped a plate of food all over my wife ruining her silk blouse and looked like we unconvinced her when we asked for soda water (which she said she did not have)
3) Bottom line...you have to get your own refills and if you are lucky you can have ordered your food and received your drinks w/in 45 min. You still have another hour left before you get your food
4) I do have to say the food is EXCELLENT and we ALWAYS have a great experience
I will not go back there until new management because it scares me that the owner would hire someone with no common sense or people skills to manage his restaurant.
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