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Businiess name:
Chiapparelli's Restaurant
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Review by:
citysearch c.
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Review content:
My boyfriend and I love little Italy. We have one restaurant that we go to religiously down there, but with this place being one of the ones participating in restaurant week we decided to give it a try. We made a reservation for a Saturday at 7:30 and we arrived 5 minutes early. The doorway near the hostess stand was packed with folks, but no one was at the hostess stand. We waited 10 minutes (or more) until someone finally came back to the hostess stand and we checked in with them. While waiting another 15 minutes we witnessed an older, grouchy waitress come up to the hostess stand and proceed to complain to the hostess in front of a crowd of people how ridiculous everything was and so forth. I have worked in the restaurant business for over 13 years and understand the stress and periodic need to complain, but you NEVER do so at the very front of the restaurant, at the hostess stand, in front of people who haven't even dined with you yet!
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