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Businiess name:
Briarpatch Restaurant
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Review by:
citysearch c.
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Review content:
My sister and I decided to try out the Briarpatch for lunch one day, and needless to say we did not have the best experience.
First off there are way too many tables in that place, I had to get out of the way for the wait staff because the route to the bathroom was basically only one lane.
Second although our server wasn't rude, she never smiled once. We got to noticing the rest of the staff which were about a half dozen college students just standing around talking about their personal lives, and one conversation they were talking about how much of a tip one of them got and how it wasn't big enough, then went on to talking about some people at another table and the way they were eating.
I'm in customer service and I think a genuine smile is key, saying hello how are you, and thank you for coming in are all things that one in this line of work should be taught by their manager. According to other reviews I've read about this place we aren't the only ones shocked by the lack of friendliness.
I would give this place just one star but we actually liked our food so you get 2!
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