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Businiess name:
Emmons Motor Co
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Review by:
citysearch c.
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Review content:
I went in to the dealership to purchase a vehicle that I had already test driven and paid for a vehicle maintenance inspection on. An Authorized Dealership Representative and I both signed a Retail Purchase Agreement, which states on the document ""This Agreement is not binding upon Dealer until signed by an Authorized Dealership Representative."" The dealer asked me to put down a deposit and I declined because my financer was cutting the check within 24 hours. The dealer stated that as long as they had a faxed copy of my cashier's check as proof of purchase then the car was mine. He did state that someone was scheduled to view the vehicle the next day at 4 pm. I assured him that the copy of the cashier's check would be in well before that. My credit union recieved the fax for the Retail Purchase Agreement, had me sign off on all of my loan paperwork, cut the check and faxed a copy of the check over to the dealership before 1 pm the following day. I called Justin, my dealership representative on three seperate occassions that day. The first conversation was alerting him that the check copy was being faxed over as proof of purchase. The second conversation was to confirm that he had received the fax (he stated he was at lunch and would check for it when he returned). The third conversation was to confirm that he received the fax as well as a copy of my proof of drivers insurance on the new car. He said that he had received everything and that I was good to go. He also asked when I would be in the following day to pick up the car so that he could have the keys and the car ready to go. I told him I would call him as soon as USPS had delivered the overnighted cashier's check for the full amount of the car which would be before noon. Three hours passed before I received another call from Justin at the dealership, thirty minutes before closing. Justin said ""I have bad news, another dealer took a $500 dollar deposit today that I was unware of and we have to honor that deal instead of yours.""
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