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Businiess name:
Emmons Motor Co
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Review by:
citysearch c.
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Review content:
Several weeks ago I was browsing the internet looking for a used BMW X5. I finally came across a white one on Autotrader and the dealer was Emmons Motor Co. I started dealings with one of the sales reps, Colin, who started out very professional. He ensured me that the vehicle was inspected by their team and that their would be no issues with the vehicle. I was assured for a week and a half prior to going to finalize the deal that everything was good to go. After driving four hours in the rain, I arrived at Emmons to see that the vehicle was in emmaculate condition. I then wanted Emmons to take the vehicle to the local BMW dealer to get it inspected and they refused to pay for it. EVERYTHING went downhill from there. I decided to pay for the inspection, and it was the best $150 I have ever spent because the vehicle had all kinds of issues. It was leaking oil, leaking coolant, and the CV Joint cover was leaking. I couldn't believe it! I had to ask the BMW inspector twice because I didn't think it was the same vehicle!! So not only did I have to pay for the inspection, Emmons was going to sell me a crappy vehicle and be content with doing so!!! Wait it gets worse, Gary Emmons called a day after and said that if they got the vehicle repaired, he would have to go up on the price. Seriously!!!! ARE YOU KIDDING ME!! Anyone with integrity would've made sure that the vehicle was in great condition prior to selling and especially if someone travels FOUR HOURS in the rain to buy the vehicle. Emmons did ABSOLUTELY NOTHING to make the situation better. I even gave them the opportunity to make it better buy allowing them to correct the problems,and they didn't. I got a call from Gary two days after I visited and they havent called since. I will tell you if you are stupid enough to buy a vehicle from them you are a $@#&ing idiot!!! I have NEVER seen a more unprofessional dealership in my entire life, even for a small one. I can't reiterate, if you purchase a vehicle from them your an idiot!!
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