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Businiess name:
Schertz Animal Hospital
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Review by:
citysearch c.
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Review content:
I called the clinic to hear their hours of operation and it said they were open at 7:30 am. I then proceeded there with our sick dog and was told the dr. would not be in until 8:30 am! If I had known that in the first place I would have gone to a pet emergency center first. A whole hour was wasted as I proceeded to the emergency center several miles from there in morning traffic. The sales people/clerks were not very nice and rather brusque. It became apparent to me that their phone message is misleading; one would think that the dr. was in at that time. The message made no reference either way so I was left thinking that opening at 7:30 meant full-service. I proceeded to an emergency center where both the dog and me were treated humanely and a dr. was there immediately checking our our dog. I am very dissapointed in the care at Schertz Animal Hospital which is nearby in my town.
Pros: good parking; good vet assistants
Cons: front office clerks; inhospitable and certainly not accomodating
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