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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
I purchased a digital camera that started malfunctioning. When I returned it to the store I spoke with the operations manager who clearly saw the camera malfuntioning. By the time he got the tech supervisor to look at the camera the problem cleared up. I requesting an exchange because the of the malfunctioning camera. My request was refused becuase the ""tech"" could not get the camera to malfunction even though the operations manager saw it malfunctioning minutes earlier. I had to pay a 15% restocking fee so I could exchange the camera for another identical one. I will not shop at this store anymore
Pros: location, parking, variety
Cons: service, service, service
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