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Businiess name:
Big River Grille & Brewing Works
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Review by:
citysearch c.
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Review content:
For a medium priced restaurant, the food was very good. We had the grilled salmon and Sweet Magnolia ribs with the Combo Sampler appetizer. The Salmon was flaky and the ribs so tender the meat fell off the bone. The beer sampler was at best mediocre with only two of the brews warranting the order of a glass.
Unfortunately, the service was absolutely the worst ever. We had to ask three times for a glass of ice water which didn't appear until dinner was nearly over, we couldn't get refills for the kids' sodas until they were finished eating and the glass of stout ale went permanently MIA. Twice we physically got up from our table to wander around looking for our waiter and asked another waiter and the hostess to track him down for us.
The restaurant was steadily busy with about a 20 minute table wait but we certainly didn't see anything like the kind of mob scene which would warrant such a total fail in service.
Sad, really; it ruined what could have been a very enjoyable meal.
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