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Businiess name:
A Country Cat House Inc.
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Review by:
citysearch c.
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Review content:
All 6 of my cats receive their grooming here. Josie and the staff are very personable, dependable, patient and kind to the kitties. One of my cats needs a tablet before grooming as she must be shaved on her tummy and behind due to having longer hair. As she was feral, she does not allow brushing there and if not shaved will become very matted. For over a year, Manny (a staff member there) would meet me early to take the kitty and they would give her the pill. We have advanced to where I can do it myself now, but it is only because the kitty got used to it with them first. The kitty is getting much better with grooming as they are very kind and patient with her. We are now down to about half a pill. The facility is very clean and tidy, with a nice entrance, plenty of room to sit for clients with their various carriers, and nice music playing to calm the cats and their guardians. As they specialize only in cats there is no loud barking from dogs to make the cats nervous as there are at the larger vet boarding or big box pet store facilities. This does make a difference and one can see it when your cat stays there for a visit vs. one of the other types of facilities. There is something to be said for a ""niche"" market at times. Josie is very fast at checking clients in/out in order that there are not long waiting times. However, if one has a question or special needs, she will ensure there is time to for the discussion. I have had no issues, even if needing to change appointments, etc. at the last minute. They do their best to accommodate the client, having a high standard of customer service and are very reasonably priced. They also use high quality cat food, unless you bring in your own food. Myself and my cats love Joise and the team at The Country Cathouse. I would highly recommend The Country Cathouse and wish their were other facilities that specialize in this manner across the country.
Pros: Friendly, great customer service, lots of patience
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