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Businiess name:
New Century Volkswagen
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Review by:
citysearch c.
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Review content:
Terrible Service, My daughter has been having nothing but trouble with the service center., May 17/08 Was the LAST TIME our car was serviced. . The mechanic climbed into her car greasy without protection and left the grease on her wheat colored seats floor and door. Mike the service manager stated to VW Customer Care that she was not even there although she has the receipt for the service and signedt that they indeed left the interior dirty with grease (they over-filled the oil the week before) is why we were back, I have spoken to Nicole at VW Customer Care 3 times over various problems with the service and even asked if she should go to another dealer to have her car serviced due to lack of service and potentail retaiation, She stands behind Mike that the car was not there. Egads what the hell !!!!!
Cons: Never was a loaner available although they state loaner in their advertising
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