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Businiess name:
New Century Volkswagen
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Review by:
citysearch c.
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Review content:
I bought my first car here a month ago. They committed fraud. I went to a dealership as I know nothing about cars/ buying cars. I stupidly believed that by coming to a dealership I would be treated well.The salesman I dealt with is called Cesar - DO NOT EVER EVER LET THIS MAN SELL YOU A CAR!! He told me the car did 30 miles to the gallon. He told me my finance payments would be a certain amount a month. I agreed for them to go ahead with this amount over the phone. I arrive the next day and am told that it will be much more than what I agreed to. They also told me that all taxes/ fees would be included in my total amount - LIES LIES LIES. The car does 18 miles to the gallon. My payments are far more than I expected and part of my down payment went towards the taxes and fees not the actual car. Unfortunately I did not have anyone I could take with me who knows about car sales and also I work like most people so did not have a huge amount of time to check whether a reputable dealership was lying to me or not. Their behaviour has been nothing but despicable and dishonest. I am now left with a car I do not want and would never ever have bought had I been told the truth from the beginning. Out of principle no one should buy a car from this dealership
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