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Businiess name:
Moto-Scoot
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Review by:
citysearch c.
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Review content:
I bought a used Ruckus on Craigslist 2 years ago. (We've 5 drivers in the house, 3 of them teenagers, and only 3 cars.) Runs great. Lots of fun. It started to get loud, not the muffler, something in the motor/gearbox. I called Moto-Scoot ""sure we work on Hondas, but we have a 2 week wait"". I'm an understanding guy and bring it in on Monday June 21st and they'll call me in ""2 weeks""
No call.. I call on Thursday July 8 "" We were just about to call you, something is shot with the motor. Might need a rebuild or a new motor""
""How much?"" I ask.
"" Could be $400""
""OK"" I say. Hell, what are my options.
""2 more weeks"" he says.
I stopped by yesterday (July 26) to see how it's going.
""We haven't touched it. It's gonna be another week at least. We're very busy. When someone says 2 weeks they don't really mean it.""
""So if someone says $400, they don't really mean it?"" I ask.
""When do want to pick up your bike?"" he asks.
""Tomorrow"" is my reply.
Picked up today and took it to an actual Honda dealer.
So if you need scooter storage, try Moto Scoot on Water Street..36 days, no charge. No service, but no charge.
PART TWO...
So I took my Ruckus to a Honda dealer and they called me the NEXT DAY with a detailed written estimate...the motor is toast and repairs (worst case scenario) would be $650 for parts and $550 for labor... $1200 total.
Even if an authorized Honda dealer charges a 50% premium over an independent shop (probably more like 25%), the job would still be $800 ($960)..
So I guess the guy at Moto Scoot must have realized that his initial estimate of $400 was WAY too low and would rather be seen as a rude jerk than incompetent businessman, incapable of accurately estimating the cost of a job.
Pros: Price
Cons: Service?
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