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Businiess name:
Nation's Giant Hamburgers
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Review by:
citysearch c.
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Review content:
BAD, BAD, BAD service!! Rude staff at counter on phone would not even look at you, make eye contact or give a nod to people in line waiting to order. We ordered Cheeseburger, chili hot dog, milk & vanilla milk shake.
When order ready, they took our receipt away and did not give the milk we had ordered and paid for. When we went back & requested our milk, they made us pay for it again and gave us a glass of lukewarm milk that was obviously not properly refrigerated.They did not provide utensils for the chili and after my fiance waited patiently for 5 minutes and was ignored by the person behind the counter i got up, walked over and said ""EXCUSE ME"" very loudly to get the attention of the three other people behind the counter and finally managed to get some utensils after complaining about being ignored. A panhandler came in twice trying to shake down customers for change and in the time it took to get our food, the utensils and eat the food that was by then cold, two other customers were filing complaints about their orders, which were incorrect.
To sum it up: non-existent to crappy service. Rude employees who obviously don't care about the customers. Crackheads wandering through shaking down customers. Oh, yeah... to top it off, a bathroom that looked & smelled as if it hadn't been cleaned in weeks!
So NOT going back there ever again!
Pros: good burger
Cons: bad staff, crackhead panhandlers
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