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Businiess name:
Certified Plumbing Heating & Cooling
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Review by:
citysearch c.
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Review content:
Servpro referred this company to remove my new water heater for walls to be replaced from water damage caused by water softener system. Certified sent out their plumber and he damaged the unit with dents and deep scratches so cosmetically it looks like junk. (I was not home when the water heater was removed) There was no care in the removal of tank by Certified plumber and the Servpro employee helped with the removal. Certified plumber took out unit, dented and scratched it, then set it back in position with only a few pipes attached, and took a picture. They later showed me the picture and said it had been damaged before. This was a lie, of course, and luckily I had taken a picture of unit a few days before when insurance adjuster was at home looking at water heater. (The $800 water heater was new and in perfect condition, not having any marks at all.) Certified Plumbing (Dave, the owner) stated, ""I'm sure it is still okay and just go ahead and install water heater like it is, we are not going to pay you for a cosmetic problem."" This plumbing company is bad and I am reporting them to the BBB. I even had a letter from previous plumber, who originally installed the water heater, and stated in a letter, that there were no marks or damage of any kind before Certified removed it.
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