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Review content:
Absolutely appalling service. Kevco is by far the most unprofessional, unorganized, and most concerning establishment in all of Colorado. I was told before renting from Kevco, from people who had previously rented from them, that they were unreliable and absolute hustlers trying to get money out of college students renting homes for the first time. I am currently renting a home through Kevco, and they have time and time again lost money that I have given them and claimed that they never received it although their drop box claims to be ?secure.? I?ve had to pay these fees twice in order to keep them from charging me multiple late fees which they rack up and don?t give you any notice that they ?didn?t receive payment? even though payment was absolutely given. It?s so stunning to think that a company would run in the manner that they do. I?ve requested our gate to be fixed numerous times because our dog was able to escape from the poorly constructed wooden fence due to a large hole and a gate door completely off it?s hinges and unable to lock. We also requested them to fix our back door, which doesn?t lock and doesn?t close (this also cost us a lot of money in energy bills due to escaping heat/AC). After asking multiple times they finally told us that they would try get it all done right away-- five months later and nothing has been done to the fence or backdoor, and our dog escaped by opening that door, on his own, and left through the hole in the fence a couple of days ago when we were all away from the house. He was hit by two cars crossing the street and brutally killed from internal bleeding after about 45 minutes of suffering. If even just one of our requests had been fulfilled, i.e. fence OR door had been fixed, he wouldn?t have been able to escape. Another issue we?ve experienced is rats. When I first arrived at the house, Kevco assured me that the previous homeowners had cleaned the house and it had been inspected by Kevco to insure that they had done so. Well, obviously not because upon my arrival I had to mop all the floors because of mud left behind in the shape of dog paws EVERYWHERE, and even worse, the entire garage was filled with rat excrement and dead rat bodies strewn about the room. Not to mention did the previous owners leave about three bottles of leaking antifreeze and motor oil, spilled, and laying around on the ground and on the built in shelves. Now, we have rats IN our house, and can?t figure out where they are coming from and the only advice/help we were given from Kevco: ?Buy rat traps? and nothing else. Kevco is a terrible place to rent from-- COLLEGE STUDENTS BEWARE. If you?re looking for a house through Kevco, find an alternative. It?s the worst experience you will ever have. If you do choose to rent from them, be prepared to cough up almost double the money the lease says you will be paying. It?s all a scam, and you?ll see that after a month or two of living in one of their homes. As a previous review said: SLUMLORDS.
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