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Businiess name:
Branson Sash & Door Co
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Review by:
citysearch c.
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Review content:
DO NOT USE THIS COMPANY!! They ordered the wrong size windows, we had to wait another week for them to come in. The workers damaged our new window sills (my dad just installed them and I painted them the night before so I know the damage wasn't there prior). When I asked the workers about the damage on the sills they lied to me about it said ""uh... I don't know. We didn't do it, we just put the window in."" I told them I just painted it and no one else had been in those room. he repeated ""I don't know. we didn't do it. We just put the window in."" The windows and sliding doors were scratched and nicked everywhere (from the manufacturer and from the installers.) When the co-owner of the company, Jeff, came to our house to see issues (while the guys were installing the windows in the RIGHT size this time) he blew my husband off, threatened to put a 20 day lean on our house because we hadn't paid the balance due... which we had no problem paying when the job was done..(remember the workers were installing the windows during this confirmation). Jeff used very inappropriate language (cursing) at my husband and left without resolving any of the issues. One of the workers installing the windows apologized to my husband for his bosses behavior. His behavior/language was NOT acceptable for a professional, especially an owner of a company. Susan (the other co-owner, husband and wife) blamed EVERY problem on the manufacture. I have pictured of ALL the damage, if you want more info or want to see picture e-mail me at Kittykatsjl@yahoo.
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