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Businiess name:
Gamestop
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Review by:
citysearch c.
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Review content:
bought a refurbished ps3 from them and was told it was refurbished by Sony. NOT TRUE because when it completely shut down after 2 months and Gamestop WOULDN""T DO ANYTHING except offer to buy it back for $150, Sony wouldn't fix it without charge because it was NOT refurbished by them the first time, voiding the warranty with Sony. After calling again they said they would try to locate another 60 G PS3 to replace the broken one, only to then call me back and tell me there was nothing they could do, and suggest again to pay Sony to fix it. When I asked them who refurbished there machines, they told me gamestop does. Not what they told us when we bought it. So basically they sell playstations for around $450 to people, they break in 2 months, the customer brings them back, they tell you ""oh, should have bought the extended warranty"", but we'll buy it back for $150, ( some people probably do it), then they send them somewhere to fix them and obviously they don't do a very good job, to then sell the same broke down system again to someone else for $450. Then you can't even get Sony to fix it without paying them because Gamestop voids the warranty with Sony because Gamestop tries to fix them. Don't buy from this company, they have horrible customer service
Cons: poor product, horrible customer service, horrible warranties
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