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Businiess name:
Puri, Amitab, MD - Pima Lung & Sleep
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Review by:
citysearch c.
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Review content:
I was referred to Pima Lung after 2 sleep studies done at another clinic. During 2 years of treatment, I had 2 more sleep tests and several pulmonary function tests done. I also had nasal surgery upon Dr Puri's recommendation. None of this appears to have noticeably improved my sleep apnea. When a lung xray by another Dr. showed a growth in my lung, I had to make multiple requests for Dr. Puri's office to take responsibility for follow-up studies. About 6 months after my initial visit, I was handed off to another physician, Dr. Haloftis, with no explanation whatsoever. After a year in his care, I showed up for an appt. and was told he no longer worked there, again with no explanation. I had to insist on seeing Dr. Puri instead of his new nurse practitioner. The office staff is constantly changing, and most have minimal or no customer service training. Some staff members are deliberately rude, including the PFT tech. Others seem clueless. They lose phone messages and records all the time and do not return phone calls. Office wait times are longer than at any other physician's office I go to. Dr. Puri does not like being questioned, nor does he take complaints about his office staff seriously. His clinic's website, designed by his wife, asks patients to submit confidential medical information over a completely insecure website interface. Initially, his practice seemed designed to pack the maximum number of patients in, and Dr. Puri seemed reluctant to spend much time with patients. This has recently changed due to patient complaints and Dr. Haloftis' unexpected departure. It is hard not to get the impression that the people who work for him flee after a few months, and as others have suggested, there are always reasons for this. Check patient ratings on Healthgrades:
h t t p ://www.healthgrades.c o m/physician/dr-amitab-puri-xqr56/patient-ratings
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