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Businiess name:
Philadelphia Pet Hotel & Villas
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Review by:
citysearch c.
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Review content:
This was our first time boarding our 1 1/2 year old Pit Mix, Laylah, and we were a little nervous. I called a few days before we left to book and I felt comfortable with the idea as soon as I talked on the phone to a staff member. There was no ""tone"" in his voice when I told him she was a Pit Mix. I have gotten this other places.
We booked her for a 3 night stay, a nail trim and a play session. They let me know that they would try her in a group play- but if that didn't work out she would get a private play. I loved that they were willing to give it a shot!
Laylah was a little excited when we got there, but she went happily with a staff member- and that was that. I would have liked to see what the ""rooms"" were like- but I bet they would be willing to bring me back if I asked. The Pet Hotel will provide food but I brought ours from home and some treats, her blanket and toys.
My husband picked her up- so I don't know if she had group or individual play- but she seemed happy. It seems that her blanket was washed and folded nicely and they gave us back her toys and the remaining treats. She smelled good too!
The only thing I wasn't totally sold on was that her from nails didn't look like they were clipped. The back ones definitely were though so I wonder if Laylah gave them a problem with the front ones.
I tried to book her for the 4th of July weekend (calling a few days before like last time). That was sure a mistake! They were all booked. I learned my lesson to call much MUCH earlier for a Holiday weekend.
We have her booked again this weekend. The 3 times I have called- I have had to leave a message but someone has ALWAYS called me back by the end of the business day.
It is great knowing that we can take a weekend to ourselves and know that Laylah is having a good time and will be happy when we get home.
Thank you to Jared and all of the staff. They obviously love what they do and they are great at it!
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