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Businiess name:
Mercedes-Benz of Austin
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Review by:
citysearch c.
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Review content:
I went to the Mercedes dealership to check out a pre-owned Acura. I test drove the car with Ray and was very interested in it. I had a car for trade-in, but did not want the car looked at that day. Obviously, when you trade in car it should be clean. Unfortunately, I was in the process of moving offices and my car was packed with boxes and not at all, clean! When asked to have my car looked at, I said that I didn't want to have my car looked at that day. Ray then tells me ""Oh, I'll just have one of my guys walk around it."" Two minutes later, I see no less than four guys all around my car, under the hood, in the interior (loaded with boxes) going through every inch of my car! Of course, they low-balled me on my trade-in! Now, I'm not saying that a ""clean"" car would have definitely made a difference in their offer, but it was just the fact that Ray was so dishonest about it. About 20 minutes later, which I had no where to even sit in the dealership, all four of these guys come in looking extremely arrogant and irritated while I'm standing there (remember there's no place to sit) in front of their faces. Bottom line, my car is certainly not perfect. I would stay away from a place that is so dishonest right in front of your face!
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