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Businiess name:
Gladstone's
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Review by:
citysearch c.
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Review content:
I have been coming to Gladstones for over 25 yeas, this place has always been one of my most favorite restaurants. NOT ANY MORE!
The re-model is nice, but all the old photos of Malibu and the area are gone. The great old menu is half the size and full of small not so good dishes. The service was fair, we had 7 in our party and they only brought us one bread. I had to ask for more, they did not offer. The new pricing is way more than anyone should pay for that kind of food. Like most of the other reviews for this place the customer experience sucks!
Bottom line: ?The food is not very good, and way over priced. I will miss the old Gladsones, and will never go back to the new one. They really should change the name, as it is not the classic Malibu Gladstones any more.
The new owners and management should learn in today's social Internet world, customers have the last word on your business. You should start to listen to them, they are letting you know you have a big problem.
The smart thing would be to have one of the other seafood restaurants on PCH hire the old staff and management, I would be there in a heart beat!
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