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Businiess name:
Floor N Design
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Review by:
citysearch c.
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Review content:
Wanted new tile in walk in Shower. Initial salesperson was very friendly. Owner came to house and gave me a quote and I accepted it. It took several weeks for them to get the tile in. The gentleman who came to install the tile did not speak english so it was very hard to communicate with him. He put fiberglass on floor of the shower and up the sides about 4 inches. The odor was so bad we had to rent a hotel for a night which cost about $90.00. When he was done the shower looked great. We hired another contractor to put in a shower door for us about 2 weeks after the shower was done. We wanted to make sure everything was dry before putting a new door on. About 10 days later we noticed the tile seperating just above one of the hinges. We called the door people and they said the tile wasn't done correctly. I called Floor and Design and they told me that it was the door guys fault. I had both contractors come to my house and it was decided that the tile was done wrong. The owner of Floor and design said he would fix the problem. About 8 days later his worker showed up and tore out the old tile, but couldn't fix it because the store hadn't given him the right color tile - at least that's what I think he said. So, bottom line I can't use my shower and if it is ever fixed I have to pay the door guys a fee to re-install the door. I havent' heard from the owner of Floor and Design even though I've tried calling him several times. I paid way too much for a bad tile job. Buyer Beware, go somewhere else. I think the owner's friends have put up the positive reviews.
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