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Businiess name:
Harris Limo
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Review by:
citysearch c.
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Review content:
First I would like to say I have never received such poor service in my entire life. I rented a 20 passenger party from Harris Limos and it was a horrible experience. The owner who appeared to be kind and professional turned out to be a REAL jerk.
1. The bus was 1 hour late due to double booking.
2. The bus driver could not find our location therefore my husband had to go find him and bring him us.
3. Once the bus arrived, it was NOT what I asked for, I requested a 20 passenger party bus and received a 40 passenger party (You think I would be happy with the upgrade?right? NO!)
4. This bus was dirty when it arrived; it had a stick holding the roof open because we had no AC.
5. The bathroom was nailed shut. No bathrooms on the bus!
6. Tony (the owner) would not answer the phone and would not compensate me for this wreck of a bus.
7. Tony eventually told me that he was the boss so I could not take my complaint any higher and that he has my money so there is nothing I can do about it.
8. The bus driver says, he always gets complaints and that this was the worst company he had ever worked for. He really encouraged me to tell as many people as possible to NOT use this company.
9. And lastly, it began to rain so all my quest got wet because the bus was leaking.
When I finally spoke with him, he said that problems 2,3,4,5, were not a part of our agreement and he did not have to not have to provide those courteous. But I have rented at less 5 party buses in the last 3 years from DC to Georgia and I have never heard such BS in my life.
The bus was so horrible, that we ended the event early. Please learn from my mistake, DO NOT use this company.
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