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Businiess name:
Franklin Finance
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Review by:
citysearch c.
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Review content:
I feel utterly ripped off!! The car was great, the financing a joke. 31% rates. Then she has me sign something saying I signed my contract when I hadn't even read it yet. I tried to protest but she insisted this was all common practice. I find out shortly after getting home that she tried to add a $650 service plan claiming it was ""part of the financing"" as if I weren't paying extra for it. When I called to try to get things rectified she was horribly rude. She was a bit cold in our initial meeting, but I was too excited about getting a car to notice really. But now that I want my money back? She was nasty and didn't return my calls. And she is allegedly their branch manager! She knew it was my first time financing a car and took complete advantage Also, she didn't add my trade in value from my old vehicle in on the contract and claims it was the fault of the auto seller, not her. Take your lumps if you've made a mistake! Poor customer service. Crazy prices. Slimey salespeople. Do not use this service!!
Pros: the car itself is great!
Cons: they tried to take advantage of me
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