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Businiess name:
Carpet Mills
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Review by:
citysearch c.
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Review content:
I have been looking at installing laminate flooring for the past 6 mos. So, I've been shopping around for awhile. Well, one day I received a flyer in the mail for Carpet Mills of America with a price of 2.99/sq ft installed. Yes, now I knew there had to be something wrong. But, I went to the store anyway to check it out. I was greeted by Erik - has a thick accent. He showed me the samples that were advertised and quickly wanted to set up an estimate appt. I figured it would be awhile, since we had already gone through multiple estimates at other places. But, no, they had an opening at 9am the next morning. Erik shows up at my door. Okay, I'm thinking this is too wierd, do they not have any one else working for them? Or is this a one man show. Still not feeling very comfortable I searched the internet ( while he was doing the estimate) and found they had numerous complaints about them. I quickly cut the visit short, telling him I was still looking around. He started telling me he has the best prices and the quickest installs around. He continued to call my house 4 times over the next three days leaving nasty msgs about how I had wasted his time and the fact that I would not find a cheaper price. Obviously, I didn't return his call. Please run away, it's scary this guy knows where I live.....
Cons: customer service
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