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Businiess name:
Louie's 106
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Review by:
citysearch c.
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Review content:
Everyone in my downtown firm used to patronize this place, dined there frequently, took clients there, etc. Then we had a taste of the unbelievably rude service, which unfortunately starts from the top down. In planning a 40-head luncheon, we ordered some entrees to sample, sent our young, Hispanic, casually- dressed assistant administrator to pick up. One entree was wrong (restaurant's screw-up). When called, restaurant promised to replace, our colleague went back over. Upon arrival, manager insisted he pay for the replacement since he hadn't brought the ""used"" one back (as if they could serve it to someone else!). Although the mistake was her fault, the manager was snotty, rude, snide, and disrespectful to our employee, pointing and gesturing as if he needed to be schooled. Two followup calls from us to owner/manager Joe went unanswered. Joe was evasive and unhelpful in a face-to-face visit. Though he promised to get to the bottom of the incident and call us back, he did not. Give this joint a pass - - - there are plenty of places in downtown Austin with better food that are happy to have your business.
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