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Businiess name:
Stepping Stone School - Leander/Cedar Park
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Review by:
citysearch c.
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Review content:
My first issue with Stepping Stone started the first day my son arrived. On the initial tour, we were shown a stable classroom with a long-term teacher. When we arrived for his first day, we were assigned to a different classroom with no teacher, but rather an aid that was ""watching over them for the time being"" Finding that unacceptable, I had him placed in another classroom, which took one week. My son attended the school for three weeks. During that time he was given a food that he's allergic to, had a rash on his bottom due to inadequate care, and when I popped in during naptime one day, he was not provided the pillow and blanket I supplied for him to use during naptime. I voiced all these concerns to the director... with promises for immidiate correction. The final incident happend on a Friday afternoon. I arrived just before 5pm to pick up my son. The light was off in his classroom and most of the kids were playing outside. I went outside to look for him, and looked, and looked while the three aid's stood on the patio, talking, oblivious to my presence. I went inside and looked... and looked... and looked... he was nowhere to be found. By now it had been about five minutes and I was anxious and angry. I all but ran back outside and interrupted the conversing aids demanding to know where my son was. The response ""he should be out here""... we looked ... and looked... then finally one said ""oh... I sent him to the bathroom to wash is hands""... (my son is 3 years old) she headed inside with me following. Out she came... holding his hand, his face bright red. She then said ""he was in the bathroom, right where I said he was"" (this after 10 additional minutes of frantic searching.) My son jumps in my arms and says, ""mommy I was scared, some boy locked me in the bathroom"" He had been locked in the bathroom for at least 20 minutes... who really knows how long. An older boy followed him in and locked him in... the teachers forgot about him.
Pros: looks good, clean, nice facility
Cons: under trained staff and teachers, care is not good
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