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Businiess name:
Hofbrauhaus Newport
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Review by:
citysearch c.
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Review content:
When we pulled into the parking lot if was valet parking only. Okay, we forked over our $5 and they then told us it was a hour wait or open seating outside. Never having been there before we thought, okay, we can eat outside. The young woman at the front desk did not ask, she only told us it would be an hour to wait for a table. We said the valet had said something about eatiing outside. She mumbled the way to go out there; we had to ask her to repeat it. We went out and found a table and waited. A server came over and gave us menus, turned to the beer and asked us what we wanted to drink. We ordered half stiens. SHe left and we then looked the menu and discovered it was a limited menu outside. No one had said anything. The waitress returned with full liter steins. When we pointed out that we had order half liter, she said not to worry, she had only charged us the half liter price. We went ahead and ordered....I ordered the potator pancakes and my husband ordered the brats. The brats were fine. The potato pancakes were tasteless and mealy. Another server put some preztels on our table. We questioned why...he said they were ours. We did not touch them and a few minutes later our server came to move them to the proer table. When she brought us our bill, it was someone else credit card slip. She never brought us an itmeized bill so we have no idea how right or wrong the tab was. We left and I took a moment to ask the woman at tront why we had not been informed of the limited menu outside and she said the front gets pretty crazy sometime. My feeling...if oyu want beer---go there, if you want food, don;t bother. If you want service with courtesy don't bother.
Pros: beer is the big thing
Cons: poor service, sloppy attention to our credit card
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