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Businiess name:  Taqueria Nueve
Review by:  citysearch c.
Review content: 
I would agree with the review on 3/07. I also had a bad service experience. When there was a confusion over the degree of spice in a dish, rather than offering to correct it right off, the server said ""I've been here since it opened at it's always been this way"", in a very rude tone. We were just getting together to have a great night out, spending a lot of money. Customer service is the server's job. It's not optional. I'm a nurse, and placed in far tougher service situations. You just aren't rude to people when your'e working for them. Obviously your authenticity rating is based on one trip to Mexico. If you want authentic, go eat at a taco stand, or that Mexican cantina on Alberta. The taco's were good, but not great-like you can buy on the side of the road. This was decked out tex-mex like most non South of the border run places in town. It was fine. I'd never go back, but it was fine. This isn't even a question of authenticity. Cha, Cha, Cha's is more authentic and far cheaper. This is a question of ""no chips"". I mean, come on. What are we trying to prove here? That we can eat salsa and guac with a spoon. I didn't realize that they don't serve chips in authentic Mexico. This is a policy just as snobbish as the service. Pros: decor, tacos were good Cons: no chips, service

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