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Businiess name:
Mortgage Elite Inc
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Review by:
citysearch c.
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Review content:
This company contacted me about doing a streamline FHA refinance. Even though my original mortgage broker said that it would not be worth refinancing, they stated that they could guarantee to save me money. Well the promises kept coming in even though the process was taking almost 3 months. I was assured by their representative that everything was fine and that they were just extremely busy. All the way until the end I was still being assured that everything was going forward and the loan should be closed by the end of the week. Well Friday (end of the week came) and I had not heard from them. I called and left 3 messages that morning and none of them were being returned. So I called my representatives cell number and did I get a ""shock"". He told me that there company was unaware of changes in the streamline process and that they would be unable to help me. Ouch!!! When I asked when they changed, he did not have an answer, he just said this fall. Maybe during the 3 months time they were taking to get my paperwork completed. It was not because of credit or home value it was because the rules had changed on the process and they were not "" up to date"". I would not recommend this company at all!!!!! Take it from someone that has been there.
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