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Businiess name:
Carbiz
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Review by:
citysearch c.
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Review content:
Terrible, absolutely terrible! Will NEVER go to this dealer again!!!!
I purchased my car from Carbiz in the late fall of 2011, five days after I drove it off the lot the check engine light came on, after six trips to the service department the issue was finally resolved. A month later the passenger side door would not open from the inside. I left several messages over the period of a month for the sales associate who sold me the car to see if this issue would be covered under the warranty, each call going unanswered. Upon my last call I complained to the receptionist and was able to speak to the sales manager who was incredibly rude and blamed me for the lack of communication. I was told to call the service center and that nothing would be covered under my warranty. Two minutes later the sales associate called me back denying the whole thing, he continued to call me by another person's name twice during the conversation to which I had to correct him. If you want a deal on a car go to Carbiz, if you trustworthy people and a care that will last DON'T GO TO CARBIZ. They are worst kind of swindlers.
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