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Businiess name:
Video Only
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Review by:
citysearch c.
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Review content:
I bought an HDMI cable at the Tacoma store and went to return it at this one. The guy took it to the back for a few minutes, then came back and said he couldn't return it here because ""the tax bracket for this store is different."" He said it would take them an hour's worth of paperwork to set the accounting straight if they returned my item there.
I must say I've never run into a similar problem anywhere with any other vendor, no matter how different the tax is, even when returning things in an entirely different state. My conclusion: either this guy was just plain lazy and didn't want to take my item back, or this store is still living in ancient times and can't do a simple return at a different store. Either way, I don't think I'll be going back to Video only again, especially after having read some of the other reviews.
Cons: Don't really care to keep anyone's business
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