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Businiess name:
The Pearl
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Review by:
citysearch c.
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Review content:
When I first relocated to Shaker we tried the restaurant based on online reviews and were woefully UNDERWHELMED by the quality and taste of the food. We decided to try them again, maily because its almost impossible to get any carryout food in shaker on sundays that isn't pizza. They don;t open until 5. We called at 6pm, were placedon hold, they never came back. We called back 3 times and were hung up on, while on hold, EACH time. we tried again one final time, and the girl who answered the phone didn;t apologize, just said,""we're very busy right now!"" i asked to speak to the owner, and was hung up on again. with hte food being MEDIOCRE AT BEST, the LEAST they can do is offer acceptabel customer service. this is not the case, probably because we are a captive clientele.
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