Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Tri City Heating & Cooling
|
|
Review by:
citysearch c.
|
|
Review content:
Worst customer service of all time. They make promises to call you back and they never do. When you call in with a complaint, they promise to address the situation. Their idea of addressing the situation is ignoring the problem hoping that you will either forget about it or just grow tired of them and stop calling (when you do call, they grow frustrated with you, as if the problem is your fault). It took a full week and my calling everyday to schedule an appointment to have them install a gas boiler. I couldn't believe I was calling them nonstop to basically employ them. Getting a certificate of insurance was like pulling teeth. Again left a voice-mail for the contact person, after calling her 3 times and never receiving a phone call back, I decided to call for a 4th and final time. To my surprise, the rep picked up and sounded very annoyed. After telling them that I would not let anyone inside of my house with a certificate of insurance, she sent me a copy of the certificate. It only took forever to get a certificate. They are also misleading on the type of contractors they hire to complete a job but I got over that! Their pricing is decent if you fight with them and negotiate hardcore. But outside of that, I have no idea how they remain in business with subpar customer service.
Cons: Rude, give you the runaround
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|