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Review content:
I recently took my mercedes in to A-Z auto center to get repainted and dent freed. From all the reviews I've read about this place I had high hopes and figured that my baby would be in good hands. I am glad that I choose A-Z over all the other places I looked at. Not only did they take care of my baby and do excellent work on my car, their customer service is excellent as well. They took care of all my needs, made sure I understood what needed to be done and answered all my questions. I actually want to give A-Z a 4.5 star rating, but I can't. I give a 4.5 because there were small details that I thought could have been done/handled better. I'm not sure if it is becuase when I took in my mercedes A-Z was very busy, or it is becuase I am used to very high standards when it comes to my car, or it could just be that I am a stickler for details. When I read other people's reviews about their cars being spotlessly detailed, I had hope the same too. However, my car was not as clean as when I take it to Mercedes for a basic wash or detailing. Another thing was that, they miss the fact that the mercedes emblem on the trunk of my car was missing and needed a replacement, (however they are getting that fixed). Other then that the scratches on my roof are still there, they said that it could be buffed off, but the scratches were too deep. In the end, I am actually satisfied with the work they did on my car, the amount of time it took, and the friendlness of everyone at A-Z, and also the fact that they did the hood of my trunk eventhough it was not in the original estimate, and that they did it for free. I highly recommend this place if you need your car fixed and I would definately go back there again if I need a repair job done. (Just don't set your standards too high, like me, and you will definately be happy with the results). Oh and lastly ask for Greg, I think he is the best.
Pros: Customer service, Great repair job, done in less time then qouted, conviently on the T
Cons: Parking
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