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Businiess name:
Duffy, Karen, Md - Madison Minor Medical Ctr
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Review by:
citysearch c.
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Review content:
I sought treatment here several months ago, was not treated AT ALL and am still paying the expensive bill! Out of 5 people at the front desk (some medical staff - not just receptionists), none of them could answer my questions, including tell me how long it would take to get my test results back. I was told I'd get a call and never did. I had to call and check back myself over a period of seven days -- each time they had no idea who I was and gave me the run-around about the doctor being out. When I finally got my results they said they couldn't help me. I felt like just a number during my entire experience. I was appalled at the lack of professionalism and it scares me that this is found in a business where people's health is on the line. I paid hundreds of dollars for nothing but an overload in frustration. Ridiculous.
Cons: Long wait, expensive, untrained desk staff
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