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Businiess name:
Meierotto Jewelers
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Review by:
citysearch c.
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Review content:
I took my 4 year old ring that I had made at another jewelry store that has three diamonds in a row into Meierotto's to be fixed because the center diamond had fallen out. ( I did not take it back to the jeweler that made it because if the stones are falling out after four years I sure in the heck didn't want them fixing it.) Meierotto's recommended that I go ahead and retip the prongs on all three diamonds and reset the center stone that fell out. I did and paid close to $200 for this. Less than 4 weeks later the center stone fell out again and I took the ring back and asked for them to fix it. They showed me that the ring had split in half directly under the center stone they had just reset and reprong and told me that in older rings that is normal and the ring must of had a hard impact to it. (This was not split 4 weeks ago when I originally took it into them to have repaired) I told them nothing had happened to it because nothing happened. I told the clerk to look at my finger, for that to of happened I would have a cast, or bruise and asked for them to fix it. They said that it would cost me almost $300 more to fix. I took the ring to a Jewelry Repair store in Olathe who does repair for many of the chain jewelry stores in the area and he fixed it for less than $100 performing the same welds as Meierotto's were going to do and he told me that it most likely split under the center diamond when the previous jeweler was remounting it using too much force causing it to split. If Meierotto's were a reputable company as they boast about then they should do a better job in training and educating their help. I guess it's hard to find good help!
Pros: ???
Cons: Poor Service and no credibility!
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