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Businiess name:
Bridal Gallery
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Review by:
citysearch c.
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Review content:
Our visit to Bridal Gallery today was... very disappointing. Service was terrible. Preferential treatment was given to a select few. Sales clerks were lazy. They give you hooks to tag the dresses on the racks that you want to try on and after my daughter and her maid of honor went thru and made their picks, snippy little sales clerk (blonde ditz) unclipped her selections and brought her 5 dresses to the dressing room. She was then abandoned and when we asked for assistance was told that she would have to leave the dressing room and let someone else have a turn while the girl/mother next to us who arrived at the same time were catered to with dress after dress (even dresses that my daughter had selected). It was a Saturday afternoon. I went to the snippy clerk who had started to help us, she was behind the counter in the front counting tickets sales for the day and acted as if I was being a nuisance! We walked out. My daughter went back into the store to speak to the manager... She looked at her and said, ""You've tried on 40 dresses haven't you?"" Far from 40. After my daughter explained what happened, the woman apologized and begged her to return and said she would personally assist. My advice to you, store owner, hire some new help! Your service stinks. We will return to Becker's. They know the meaning of SERVICE. By the way, she tried on not more than 5 dresses and if she wanted to try every damn dress on display, why not! Oh, another thing... Your parking stinks!
Cons: Service
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