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Businiess name:
Sears
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Review by:
citysearch c.
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Review content:
I recently went into the Sears Auto Center to have a battery charged, and said I would be back the next day. So, I show up the next day, it wasn't on the table, they went looking for it and said it was missing and actually said ""Well what we can do is give you a great discount from the top of the line batteries for $69.99"". Mind you, this was not supposed to cost me anything and my battery was only two years old and ONLY had to be charged! The fact that they had the guts to SELL me something instead of apologizing and getting me something for FREE. I was outraged, obviously i demanded for them to find mine or get me a new one for free. So ALL three workers went in the back for at least 25 minutes while at least two other customers had yet to be helped. They came back with my battery but still did not apologize. I strongly believe that with the way they handled themselves and did not seem to care it was lost, i believe it is a scam to get a sale from us. Terrible Terrible service.
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