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Businiess name:
City Lights Design Showroom
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Review by:
citysearch c.
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Review content:
I agree with many of you, who have commented on their customer service. City Lights has some nice lights, but it's too bad that they are not that friendly when something goes wrong. My husband bought some lights for me for my birthday. Ironically, I was delivering our second child at that time. We were informed that the 2nd light was in from delivery (after ordering it via phone). We were then told we have to pay for delivery and it was on our order sheet. I told them that we ordered the second one via phone and were never told of this. We paid for delivery and I emailed them about my disappointment of their service, though. Unfortunately, I never heard back. Not even ""I'm sorry that you experienced this with us"".
Pros: nice lights
Cons: very poor customer service...disappointed with how we were treated.
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