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Businiess name:
Roto-Rooter Plumbing & Drain Services
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Review by:
citysearch c.
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Review content:
Naturally, our problem occurred on the weekend. One of those simple tasks that turned into a not so simple task.We called Roto Rooter and the dispatcher listened to our problem. He was very polite. He told us when a technician could be sent to our house. Unfortunately for us, they were very busy (good for them) and could not get to us until Sunday morning. On Sunday, the dispatcher called us to tell us when to expect a technician. The technician, William, called twice to let us know where he was in his work and when to expect him. When he arrived, William examined the situation and carefully described our options. He made certain that we had the information we needed to make an informed choice on how to proceed. He took care of all the parts that we needed for the repair and he completed the repair very professionally. He kept the repair within a few dollars of the estimate. We were very satisfied with William and the work that he did. If we ever need pluming repairs in the future, we will call William directly.
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